Terms of service

I Can’t, We Can Recover (ICWC)
Effective Date: April 2026

This website is operated by I Can’t, We Can Recover. Throughout the site, the terms “we,” “us,” and “our” refer to I Can’t, We Can Recover. By accessing our website, purchasing products, or engaging in services, you agree to be bound by these Terms of Service.

1. Eligibility & Acceptance

By using this site, you represent that:

You are at least the age of majority in your state, or have legal guardian consent
You agree to comply with all applicable laws and regulations
You accept these Terms in full

If you do not agree, you may not use our services.

2. Nature of Services (Important)

I Can’t, We Can Recover provides:

Retail products (apparel, merchandise, etc.)
Peer support and recovery-based services

Peer support services are non-clinical and non-medical in nature. They are intended for encouragement, shared experience, and general support only.

3. Peer Support Services Disclaimer

By engaging in any peer support service offered by I Can’t, We Can Recover, you acknowledge and agree:

Services are not therapy, counseling, or medical treatment
Services do not replace licensed professionals, including therapists, doctors, or psychiatrists
No diagnosis, treatment, or medical advice is provided
Outcomes are not guaranteed

If you are experiencing a mental health crisis, medical emergency, or require clinical care, you agree to seek help from a licensed provider or emergency services immediately.

4. No Professional Relationship

Your use of this site or services does not establish:

A therapist-client relationship
A medical provider-patient relationship
Any licensed professional relationship

5. General Conditions

We reserve the right to refuse service to anyone at any time for any reason, including suspected misuse, abuse, or violation of these Terms.

6. Products & Services

All products are subject to availability
We reserve the right to limit or discontinue products or services at any time
Product descriptions and images are provided as accurately as possible but are not guaranteed to be exact

7. Pricing, Billing & Order Refusal

We reserve the right to:

Refuse or cancel any order at our sole discretion
Limit quantities per customer, household, or order
Correct pricing errors at any time

You agree to provide accurate billing and account information.

8. Shipping & Delivery

Shipping timelines are estimates only. We are not liable for:

Carrier delays
Lost or stolen packages once marked delivered

9. Returns & Refunds

All returns are governed by our Return & Refund Policy. By purchasing, you agree to that policy.

10. Intellectual Property

All content, including logos, designs, branding, and messaging, is the exclusive property of I Can’t, We Can Recover.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. User Conduct & Prohibited Use

You agree not to:

Use the site for unlawful purposes
Harass, abuse, or harm others
Transmit malware or harmful code
Attempt to interfere with site security

Violation may result in termination of access.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We make no guarantees that:

Services will be uninterrupted or error-free
Results from services will meet expectations
Products will meet subjective preferences

13. Limitation of Liability (Enhanced Protection)

To the fullest extent permitted by law, I Can’t, We Can Recover shall not be liable for:

Any indirect, incidental, punitive, or consequential damages
Emotional, psychological, or personal outcomes from participation in peer support services
Loss of profits, data, or business opportunities
Injuries or damages arising from use of products or services

Your use of our services is at your sole risk.